Man vs machine : how artificial intelligence in banking influences consumer belief in financial advice
Gavin Northey and Vanessa Hunter, Rory Mulcahy, Kelly Choong and Michael Mehmet
| Year of publication: |
2022
|
|---|---|
| Authors: | Northey, Gavin ; Hunter, Vanessa ; Mulcahy, Rory ; Choong, Kelly ; Mehmet, Michael |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 6, p. 1182-1199
|
| Subject: | Artificial intelligence | Banking | Customer orientation | Robo-advisor | Trust | Künstliche Intelligenz | Beziehungsmarketing | Relationship marketing | Bank | Konsumentenverhalten | Consumer behaviour | Finanzdienstleistung | Financial services | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-09-2021-0439 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013397780