Management innovation and library services, part 2.

The second of two e-books comprising selected papers from the 3rd Shanghai International Library Forum (2006). Covers subjects such as leadership, volunteering, customer service, TQM in libraries, and working with Generation D.

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Year of publication:	2007
Authors:	O'Conner, Stephen
Publisher:	Bradford : Emerald Group Publishing Limited
Subject:	Bibliothek \| Library \| Innovation \| Innovationsmanagement \| Innovation management \| Bibliotheksdienstleistung \| Library service

Extent:	1 online resource (109 pages)
Series:	Library management ; v.28 Library management (Bradford, England) ; v. 28, no. 1/2 Management innovation and library services ; pt. 2
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based on publisher supplied metadata and other sources. Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Fostering innovation in library management and leadership; Engaging active citizenry among Singaporeans, young and old, at the Singapore public libraries; Study and analysis of information on the reader's potential discontent in an academic library; Developing knowledge innovation culture of libraries; Embracing customer service in libraries; The heretical library manager for the future; Investigation and analysis of current use of electronic resources in university libraries Working with Generation-D: adopting and adapting to cultural learning and changeResearch on reader self-service in a public library; Note from the publisher;
ISBN:	978-1-84663-349-2 ; 978-1-84663-348-5 ; 978-1-84663-348-5
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012685194