Management of sales advisers and service climate: an experiment
| Year of publication: |
2009
|
|---|---|
| Authors: | Poujol, Juliet F. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 20.2009, 3/4, p. 274-289
|