Managing and improving service quality in higher education
Moshe Sharabi
| Year of publication: |
2013
|
|---|---|
| Authors: | Sharabi, Moshe |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 5.2013, 3, p. 309-320
|
| Subject: | Service quality | Higher education | Student as customer | Quality management | Quality improvement | Customer services quality | Dienstleistungsqualität | Qualitätsmanagement | Hochschule | Higher education institution | Studierende | Students | Studium | University education | Kundenzufriedenheit | Customer satisfaction | Kundenservice | Customer service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010127402