Managing big data in the retail industry of Singapore : examining the impact on customer satisfaction and organizational performance
Song Ying, Stavros Sindakis, Sakshi Aggarwal, Charles Chen, Jiafu Su
| Year of publication: |
2021
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|---|---|
| Authors: | Ying, Song ; Sindakis, Stavros ; Aggarwal, Sakshi ; Chen, Charles ; Su, Jiafu |
| Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 39.2021, 3, p. 390-400
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| Subject: | Big data analytics | Big data management | Customer satisfaction | Organizational performance | Retail industry | Singapore | Singapur | Kundenzufriedenheit | Big Data | Big data | Einzelhandel | Retail trade | Unternehmenserfolg | Firm performance | Data Mining | Data mining |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.emj.2020.04.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012585658