Managing BPO service workers in India: Examining hope on performance outcomes
| Year of publication: |
2010
|
|---|---|
| Authors: | Combs, Gwendolyn M. ; Clapp-Smith, Rachel ; Nadkarni, Sucheta |
| Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 831050. - Vol. 49.2010, 3, p. 457-477
|