Managing citizen identity information in e-government service relationships in the UK : the emergence of a surveillance state or a service state?
A. Miriam B. Lips, John A. Taylor and Joe Organ
| Year of publication: |
2009
|
|---|---|
| Authors: | Lips, A. Miriam B. ; Taylor, John A. ; Organ, Joe |
| Published in: |
Public management review. - Abingdon : Taylor & Francis, ISSN 1471-9037, ZDB-ID 2046437-X. - Vol. 11.2009, 6, p. 833-856
|
| Subject: | E-Government | E-government | Öffentliche Dienstleistung | Public services | Großbritannien | United Kingdom | Dienstleistungsqualität | Service quality | Öffentliche Verwaltung | Public administration | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009534619