Managing commitment to customer in the public sector : highlight the role of the supervisor
Pascal Paillé
| Year of publication: |
2011
|
|---|---|
| Authors: | Paillé, Pascal ; Morin, Denis ; Grima, François |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 16.2011, 3/4, p. 298-317
|
| Subject: | Quebec (Provinz) | Quebec (Province) | Öffentlicher Sektor | Public sector | Personalmanagement | Human Resource Management | Beziehungsmarketing | Relationship marketing | Mitarbeiterbindung | Employee retention | Austauschtheorie | Social exchange theory | Kanada | Canada |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009487567