Managing commitment to customer in the public sector: highlight the role of the supervisor
| Year of publication: |
2011
|
|---|---|
| Authors: | Paill?, Pascal ; Morin, Denis ; Grima, Fran?ois |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 20726193. - Vol. 16.2011, 3 (1.1.), p. 298-318
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