Managing complexity in the public services

Philip Haynes

1. Management, professions and the public service context -- 2. What is complexity? -- 3. Strategy and planning in an unstable world -- 4. Complexity and the performance of public services -- 5. Information management -- 6. People in public organizations -- 7. Conclusion.

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Year of publication:	2015 ; Second edition.
Authors:	Haynes, Philip
Publisher:	London : Routledge,
Subject:	Öffentliche Dienstleistung \| Public services \| Komplexitätsmanagement \| Complexity management \| Öffentlicher Dienst \| Civil service

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Extent:	1 online resource (xvi, 161 pages)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Includes bibliographical references (pages [150]-158) and index.
ISBN:	978-1-315-81677-7 ; 978-1-317-81162-6 ; 978-1-317-81163-3 ; 978-0-415-73925-2 ; 978-0-415-73926-9
Other identifiers:	10.4324/9781315816777 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10013183418