Managing Customer Relationships
| Year of publication: |
1997
|
|---|---|
| Authors: | Brown, Stanley A. |
| Published in: |
Executive excellence : the magazine of personal development, managerial effectiveness, and organizational productivity. - Provo, Utah : IPCL, ISSN 8756-2308, ZDB-ID 1124110x. - Vol. 14.1997, 7, p. 11
|