Managing customer value : one stage at a time
Year of publication: |
2010
|
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Authors: | Soman, Dilip ; N-Marandi, Sara |
Publisher: |
Hackensack, NJ [u.a.] : World Scientific |
Subject: | Kundenorientierung | Marketing | Loyalität <Kunde> |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Hyken, Shep, (2009)
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Exceptional customer service : exceed customer expectations to build loyalty & boost profits
Ford, Lisa, (2009)
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Customer marketing : how to improve the profitability of your customer base
Curry, Jay, (1998)
- More ...
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Managing customer value : one stage at a time
Soman, Dilip, (2010)
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Managing customer value : one step at a time
Soman, Dilip, (2022)
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Managing Customer Value : One Stage at a Time
N-Marandi, Sara, (2010)
- More ...