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Business strategy in the online industry : market and network strategy in multi-layered industries
Göttsch, Christian, (2000)
Customer relationship management : a strategic imperative in the world of e-business
Brown, Stanley A., (2000)
Digital storm : fresh business strategies from the electronic marketplace
Gerbert, Philipp, (2001)
Managing (e)business transformation : a global perspective
Farhoomand, Ali, (2005)
Case Study from Australia Post : towards the online economy with netPOS
Scheepers, Rens, (2003)
Small business management and entrepreneurship in Hong Kong : a casebook