Managing in a VUCA World

The Phenomenon of VUCA and Complexity -- Perspectives on a VUCA World -- Simple More Complex: A System Approach to VUCA -- Leadership, Strategy and Planning -- Program Management in VUCA Environments: Theoretical and Pragmatical Thoughts on a Systemic Management of Projects and Programs -- Keeping the Flow: Creating Opportunities Based on Well Structured Collaboration -- Risk Management in a UVA World: Practical Guidelines Based on the Example of a Multinational Retail Group -- Marketing & Communication -- Measures to Understand and Control Customer Relationship and Loyalty -- Pricing in a VUCA World: How to Optimize Prices, if the Economic, Social and Legal Framework Changes Rapidly -- Corporate Communication in a VUCA Environment -- Operations and Cost Management -- Addressing Volatility, Uncertainty, Complexity and Ambiguity (VUCA) Through Insourcing and Backshoring -- A Framework for Operational Agility: How SMES Are Evaluating Their Supply Chain Integration -- Mittelstand and Decision-Oriented Controlling -- Sustaining Reductions in Aircraft Emissions for Canada's Major Airlines -- Organization and Culture -- Organizational Approaches to Answer a VUCA World -- Environment al Justice in a VUCA World -- IT, Technology and Data Management -- The Uncertainty of Information Systems: Cause or Effect of VUCA? -- Volatility, Uncertainty, Complexity and Ambiguity in Higher Education.