Managing Instability in the Hospitality Operations Environment: Part Three – Variance

Developing the themes from Parts 1 and 2 of the series this article explores the nature and extent of variance arising from inadequate managerial control of variability and variety in the hospitality operations environment. In doing so it prepares a method of approaching the management and control of the three Vs within eight generic areas of management activity and across six resource input areas.

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Year of publication:	1991
Authors:	Brotherton, Bob ; Coyle, Mike
Published in:	International Journal of Contemporary Hospitality Management. - MCB UP Ltd, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 3.1991, 1
Publisher:	MCB UP Ltd
Subject:	Hospitality industry \| Variants \| Operations management \| Strategic planning

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09596119110135883 [DOI]
Source:	Other ZBW resources

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