Managing online wait : designing effective waiting screens across cultures
Andrew N.K. Chen, Younghwa Lee, Yujong Hwang
| Year of publication: |
July 2018
|
|---|---|
| Authors: | Chen, Andrew N. K. ; Lee, Younghwa ; Hwang, Yujong |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 55.2018, 5, p. 558-575
|
| Subject: | Online wait | Time affordance | Hedonic valence | Background color | Culture | Perceived waiting time | Konsumentenverhalten | Consumer behaviour | Warteschlangentheorie | Queueing theory | Online-Handel | Online retailing | Zeit | Time |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2017.12.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011872921