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Using conflict in organizations
Dreu, Carsten K. W. de, (1997)
Alternative dispute resolution for organizations : how to design a system for effective conflict resolution
Stitt, Allan J., (1998)
New ways of managing conflict
Likert, Rensis, (1976)
The truth about managing people
Robbins, Stephen P., (2013)
Management
Robbins, Stephen P., (1994)
Essentials of organizational behavior