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Software failure: management failure : amazing stories and cautionary tales
Flowers, Stephen, (1996)
ORGANISATION DER SOFTWARE-ERSTELLUNG : E. ORGANISATOR. ANALYSE D. SOFTWARE-ERSTELLUNGSPROZESSES U. D. SOFTWARE-TECHNOLOG. INSTRUMENTARIUMS
RHENIUS, THOMAS H., (1980)
Prozeßorientierte Unternehmensmodellierung
Scheer, August-Wilhelm, (1994)
Managing process deficiencies with enterprise systems
Shang, Shari, (2007)
A comprehensive framework for assessing and managing the benefits of enterprises systems: the business manager's perspective
Shang, Shari, (2003)
A re-specification of the DeLone and McLean model of IS success
Seddon, Peter B., (1995)