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Technical process as an important tool for quality management
Turof, Mihaela, (2014)
Early defect detection using clustering algorithms
Bártová, Blanka, (2019)
The hidden cost of worker turnover : attributing product reliability to the turnover of factory workers
Moon, Ken, (2022)
Le temps des services : une nouvelle approche de management
Téboul, James, (1999)
Towards an operational definition of services
Téboul, James, (1986)
De-industrialize service for quality
Téboul, James, (1988)