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Creating value for clients using a holistic approach in banking marketing
Guzovski, Marina, (2022)
From customer retention to a holistic stakeholder management system : living a vision
Huber, Margit, (2008)
Virtue ethics and customer relationship management : towards a more holistic approach for the development of "best practice"
Bull, Christopher, (2011)
Cross-cultural public relations : a review of existing models with suggestions for a post-industrial public relations pyramid
Ledingham, John A., (2008)
A chronology of organization-stakeholder relationships with recommendations concerning practitioner adoption of the relational perspective
Relationship management : status and theory
Ledingham, John A., (2021)