Managing service, education and knowledge management in the knowledge economic era

Management of innovative development (on the example of tourism in the Pskov region) / L.P. Goncharenko, S.A. Sybachin, S.V. Valeeva and S.V. Horshikyan -- Assessment of immaterial resources as an innovation tool of long-term social and economic regional development / A.A. Yussuf, R.N. Fedosova and T.V. Starikova -- Development of regional forest potential of Russia in the context of bio-economic trend / S.V. Makar and A.V. Yarasheva -- Practical tools for the assessment of strategic risk factors of entrepreneurial activity / Y.V. Kuznetsov, N.V. Kapustina and E.V. Maslova -- The impact of human resource management on customer loyalty in the hotel industry in Russia / U.V. Kuznetsov, E.V. Melyakova and N.G. Kizyan -- Conformity assessment of concession agreements model to parameters of investment projects in transport infrastructure area / P.N. Zakharov, J.A. Zakharova and K.V. Nazvanova -- Instruments for the implementation of import substitution strategy in the agro-industrial complex / V.P. Tretyak, O.A. Anichkina and K.G. Abazieva -- Enterprise integration in the network electronic market : choice of the internet-project implementation directions / N.M. Fomenko -- Philosophy of ancient towns' economy development evidence from Suzdal, a Russian town / N.V. Rodionova and A.D. Shapovalova -- Dynamic model of the economic and social system control / V.E. Krylov -- Factors determining whether industrial parks are successful or not / S.N. Kuznetsova, E.V. Romanovskaya, Y.S. Potashnik, N.E. Grechkina and A.P. Garin -- Methodological solutions for the production of a new product / V.P. Kuznetsov, E.P. Garina, N.S. Andriashina, E.P. Kozlova and S.N. Yashin -- State instruments choice for strategic planning in Russian regions / A.N. Ryakhovskaya, D.I. Ryakhovsky and M.V. Erhov -- Harmonization of the tax portfolio of an organization by means of situational matrix modeling / I.V. Frolova, T.V. Matytsyna, T.G. Pogorelova and E.A. Likhatskaya -- Assessment of business activity impace on national stock market indices / O. Loseva and M. Fedotova -- Innovative development of a region : growth pole approach / O. Goiher, A. Posazhennikov, A. Loginov, O. Arkadeva and A. Danilov --