Managing service operations : design and implementation
Bill Hollins and Sadie Shinkins
| Year of publication: |
2006 ; 1. publ.
|
|---|---|
| Authors: | Hollins, Bill ; Shinkins, Sadie |
| Publisher: |
London [u.a.] : Sage Publications |
| Description of contents: | Table of Contents [gbv.de] ; Table of Contents [loc.gov] ; Description [loc.gov] |
| Extent: | xii, 299 p. Ill., graph. Darst. 25cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references (p. [289]-296) and index |
| ISBN: | 1-4129-2952-0 ; 1-4129-2953-9 ; 978-1-4129-2952-3 ; 978-1-4129-2953-0 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013547525