Managing service quality ; Vol. 3
| Year of publication: |
1997
|
|---|---|
| Other Persons: | Kunst, Paul (contributor) ; Lemmink, Jos (contributor) |
| Published in: |
Managing service quality ; Vol. 3
|
| Publisher: |
London [u.a.] : Chapman [u.a.] |
| Subject: | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | 184 S graph. Darst |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-85396-362-3 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000625519