Managing service quality
ed.: by Paul Kunst; Jos Lemmink
| Year of publication: |
c 1995-
|
|---|---|
| Other Persons: | Kunst, Paul (contributor) ; Lemmink, Jos (contributor) |
| Publisher: |
London [u.a.] : Chapman [u.a.] |
| Subject: | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
| Published items: |
2 hits in ECONIS - Online Catalogue of the ZBW
|
| Series: | |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Konferenzschrift |
| Language: | English |
| Notes: | Ab Bd. 2 nur noch Chapman, London |
| Classification: | Marketing ; Qualitätsmanagement |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000646810