Managing service systems with an offline waiting option and customer abandonment
Vasiliki Kostami; Amy R. Ward
| Year of publication: |
2009
|
|---|---|
| Authors: | Kostami, Vasiliki ; Ward, Amy R. |
| Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Inst., ISSN 1523-4614, ZDB-ID 20210152. - Vol. 11.2009, 4, p. 644-656
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009866256