Managing services : marketing, operations, and human resources
Year of publication: |
1992 ; 2. ed.
|
---|---|
Other Persons: | Lovelock, Christopher H. (contributor) |
Publisher: |
Englewood Cliffs, NJ [u.a.] : Prentice-Hall |
Subject: | Marketing | Dienstleistungssektor | Dienstleistungsbetrieb | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Managing and marketing services into the 1990s
Teare, Richard, (1990)
-
Service management : operating decisions
Collier, David A., (1987)
-
Services marketing management : a strategic perspective
Kasper, Hans, (2006)
- More ...
-
Managing services : marketing, operations and human resources
Lovelock, Christopher H., (1988)
-
Lovelock, Christopher H., (1991)
-
Services marketing : text, cases, & readings
Lovelock, Christopher H., (1984)
- More ...