Managing the co-creation of accessible and inclusive family recreation retail encounters : a critical incident analysis
Monica Cerdan-Chiscano, Simon Darcy
| Year of publication: |
2024
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|---|---|
| Authors: | Cerdan-Chiscano, Monica ; Darcy, Simon |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 79.2024, Art.-No. 103866, p. 1-12
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| Subject: | Critical incident analysis | Encounters | Families with children with disabilities | Recreation retail | Shopping mall | Value co-creation | Einkaufszentrum | Shopping center | Einzelhandel | Retail trade | Kinder | Children | Konsumentenverhalten | Consumer behaviour | Behinderte | Disabled persons | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality | Tourismusregion | Tourism destination |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103866 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015100910