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Compliance-abhängige Dienstleistungen : Konzeption und Anwendung am Beispiel der Gesundheitsleistung
Dullinger, Florian, (2001)
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C., (2015)
Can engaged and positive employees delight customers?
Shaheen, Musarrat, (2018)
The design of reverse distribution networks: Models and solution procedures
Jayaraman, Vaidyanathan, (2003)
Hybrid Fiber Coaxial Network Design
Patterson, Raymond A., (2002)