Managing the internal IT service quality in public sector banks of India
Sanjay Dhingra
| Year of publication: |
2015
|
|---|---|
| Authors: | Dhingra, Sanjay |
| Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 19.2015, 4, p. 403-418
|
| Subject: | SERVPREF | SERVQUAL | IT service quality | public sector banks | PSBs | India | Indien | Dienstleistungsqualität | Service quality | Bank | Öffentliche Bank | Public bank |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011405852