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IT-enabled value co-creation in a tourism context : the Portale Sardegna Case
Cabiddu, Francesca, (2016)
Degrees of agility : implications for information systems design and firm strategy
Lui, Tsz-Wai, (2007)
The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance
Piccoli, Gabriele, (2017)