Mapping workflows and managing knowledge : capturing formal and tacit knowledge to improve performance
John L. Kmetz
| Extent: | XVIII, 220 S. : Ill., graph. Darst. |
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| Type of publication: | Book / Working Paper
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| Language: | English |
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| ISBN: | 978-1-60649-454-7 |
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| Source: | |
Persistent link: https://www.econbiz.de/10009699017