Market-creating service innovation : verification and its associations with new service development and customer involvement
Year of publication: |
2012
|
---|---|
Authors: | Cheng, Colin C. ; Chen, Ja-shen ; Tsou, Hun Tai |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 26.2012, 6, p. 444-457
|
Subject: | Produktentwicklung | New product development | Kundenintegration | Customer integration | Dienstleistungssektor | Service industry | Taiwan |
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