Market leader through service excellence : world-class approaches to managing excellent services
Matthias Gouthier (ed.)
| Year of publication: |
2023 ; 1st edition
|
|---|---|
| Other Persons: | Gouthier, Matthias (ed.) |
| Publisher: |
Baden-Baden : Nomos |
| Subject: | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Servicepolitik |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 235 Seiten Illustrationen 22.7 cm x 15.3 cm |
|---|---|
| Series: | Reihe Dienstleistungsmanagement, Dienstleistungsmarketing. - Baden-Baden : Nomos, ZDB-ID 2869739-X. - Vol. Volume 8 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Aufsatzsammlung |
| Language: | English |
| ISBN: | 978-3-8487-7520-0 ; 3-8487-7520-4 ; 978-3-7489-3370-0 |
| Classification: | Dienstleistungen: Allgemeines |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013433341