Maximizing electronic resources management in libraries : applying business process management

Lenore A. England and Stephen D. Miller

Maximizing Electronic Resources Management in Libraries: Applying Business Process Managementexamines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. The book offers librarians a skillset that will make them ready for a variety of library environments. It focuses on the organizational tools offered by BPM, including key elements of ERM functions that lay the groundwork for the present and future use of ERM, and how they will drive methods by which libraries provide access to resources. BPM theories are then reviewed, along with a discussion of present applications of BPM to ERM and a final look at possibilities for future applications.discusses numerous BPM theories and principles as effective organizational strategies for ERM processes and operations offers a practical and simple application process for BPM principles, that leads towards effective organizational change demonstrates real-life ERM projects using BPM principles Lenore England is Assistant Director for Electronic Resources Management at the University of Maryland University College (UMUC). Lenore is responsible for ERM, financial, and procurement matters for the UMUC Library. She received the 2012 Association of Library Collections and Technical Services/Collection Management Section Coutts Award for Innovation in Electronic Resources Management. Lenore holds a Master of Library and Information Science from San Jose State University School of Information, and a Master's of Business Administration from George Mason University.

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Year of publication:	[2016]
Authors:	England, Lenore A. ; Miller, Stephen D.
Publisher:	Waltham : Chandos Publishing
Subject:	Prozessmanagement \| Business process management \| Bibliothek \| Library \| Theorie \| Theory
Description of contents:	Table of Contents [gbv.de]

Extent:	1 Online-Ressource (xii, 141 Seiten) Illustrationen
Series:	Chandos Information Professional Series Chandos Information Professional Ser.
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Front Cover; Series Page; Maximizing Electronic Resources Management in Libraries; Copyright; DEDICATION; CONTENTS; LIST OF FIGURES; ABOUT THE AUTHORS; 1 - Introduction: Business Process Management (BPM) and Electronic Resources Management; 1.1 INTRODUCTION TO THE BOOK; 1.2 HOW WE DECIDED TO USE BUSINESS PROCESS MANAGEMENT; 1.3 PURPOSE OF THE BOOK; 1.4 FOCUS OF THE BOOK; 1.5 SUMMARY OF THE STRUCTURE OF THE TEXT AND THE APPLICATION OF BPM TO ERM; 2 - Elements of ERM from a BPM Point of View; 2.1 WHAT IS ELECTRONIC RESOURCES MANAGEMENT?-BASIC DEFINITIONS AND OVERVIEW; 2.2 ELEMENTS OF ERM 2.3 FUNCTIONS OF ERM2.3.1 Evaluation; 2.3.2 Acquisitions; 2.3.3 Operations; 2.4 IMPORTANCE OF ERM TO LIBRARIES; 2.5 ERM AS KNOWLEDGE WORK; 2.6 ERM AS SUPPORTING INFRASTRUCTURE IN LIBRARIES; 2.7 CONCLUSION; REFERENCES; 3 - Organization of ERM; 3.1 DISPARATE BUSINESS PROCESSES; 3.2 WHY IS ORGANIZATION IMPORTANT?; 3.3 ERM ORGANIZATIONAL STRUCTURE MAPPED TO WORKFLOWS; 3.4 SUMMARY; 4 - The History and Evolution of Business Process Management; 4.1 WHAT IS A "BUSINESS PROCESS"?; 4.2 HISTORY OF BPM; 4.2.1 Frederick W. Taylor and the Efficiency Movement; 4.2.2 Henry Ford and Mass Production 4.2.3 W. Edwards Deming, the Quality Movement, and Japanese Manufacturing4.2.4 Total Quality Management, Lean Production, and Six Sigma; 4.3 THE DEVELOPMENT OF BPM; 4.4 SUMMARY; REFERENCES; 5 - Application of BPM to ERM; 5.1 BUSINESS PROCESS MANAGEMENT APPLICATIONS IN LIBRARIES; 5.2 OVERVIEW OF BPM APPLICATIONS TO ELECTRONIC RESOURCES MANAGEMENT; 5.3 HOW BPM CAN HELP WITH ERM ORGANIZATION; 5.4 BPM CONCEPTS; 5.4.1 Six Sigma DMAIC Concept: DMAIC for ERM; 5.4.1.1 Six Sigma DMAIC; 5.4.1.2 DMAIC and ERM; 5.4.2 Checklist Manifesto for ERM Projects Using BPM Principles 5.4.2.1 Checklist Manifesto-Background5.4.2.2 Creating a Checklist; Plan and Develop; Draft; Test and Validate; 5.4.2.3 ERM Transition Processes and Checklists; 5.4.2.4 Organization of Checklists for July 1 Transition: LibGuides; 5.4.2.5 JIVE for Checklists; Why We Are Setting up JIVE-Advantages of Web 2.0 Technologies; 5.4.2.6 Findings: How Checklists Help the ERM Process Management; 5.5 CHANGE MANAGEMENT AND LEADERSHIP IN BPM/ERM; 5.5.1 Expanded ERM Using BPM Principles; 5.5.2 Value Chain Analysis that Crosses Organizational Boundaries; 5.5.3 Setting up a Consortium within a University 5.5.3.1 Proprietary Electronic Resource Acquisitions5.5.3.2 Open-Access Electronic Resource Acquisitions; 5.5.3.3 Consortia within University Business Processes-A Proposed Model; 5.5.3.4 Economies of Scale Analysis Not Previously Seen; 5.6 LEVERAGING EXPANDED KNOWLEDGE OF LICENSE AGREEMENT AND PROCUREMENT PROCEDURES; 5.7 CONCLUSIONS OF THE APPLICATION OF BPM TO ERM; REFERENCES; 6 - Systems Thinking, Process Mapping, and Implications for ERM; 6.1 SYSTEMS THINKING; 6.2 IMPLICATIONS OF SYSTEMS THINKING AND KNOWLEDGE WORK FOR ELECTRONIC RESOURCES MANAGEMENT AND BUSINESS PROCESS MANAGEMENT 6.2.1 Application of Knowledge to Progress ERM Workflows
ISBN:	978-1-78063-428-9 ; 978-1-84334-747-7
Source:	ECONIS - Online Catalogue of the ZBW

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