Hi, may AI help you? : an analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
Sana Zehra Kamoonpuri, Anita Sengar
| Year of publication: |
2023
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|---|---|
| Authors: | Kamoonpuri, Sana Zehra ; Sengar, Anita |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-13
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| Subject: | AI | Virtual assistants | Conversional agents | Chatbots | Fuzzy AHP | Adoption | Fuzzy-Set-Theorie | Fuzzy sets | Künstliche Intelligenz | Artificial intelligence | Virtuelle Organisation | Virtual organization | AHP-Verfahren | AHP approach | Einzelhandel | Retail trade | Agentenbasierte Modellierung | Agent-based modeling |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103258 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014252724