How to Measure and Improve the Value of IT - Information Technology departments are a necessity for every modern company, but how do you measure the value of IT? Using the balanced scorecard approach described here, financial managers can analyze the value of IT investments and highlight the costs and benefits to the corporate bottom line and help CIOs and CFOs justify IT expenditures.

Measuring the payoffs of IT investments - Many companies have spent a lot of time and money implementing sophisticated IT systems without a model in place to measure the systems' return on investment. CMA Canada and the AICPA aim to remedy that with a new Management Accounting Guideline, and the introduction of the IT Contribution Model.

Epstein, Marc J., (2004)

Traditional vs. contemporary performance measurement: evidence from large Slovenian companies

Rejc, Adriana, (2003)

Toward contingency theory of performance measurement

Rejc, Adriana, (2004)