Measurement of service quality in banks : a comparative study between public and private banks in India
Sachin S. Kamble, Sudheer M. Dhume, Rakesh D. Raut and Ranjan Chaudhuri
| Year of publication: |
2011
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|---|---|
| Authors: | Kamble, Sachin S. ; Dhume, Sudheer M. ; Raut, Rakesh D. ; Chaudhuri, Ranjan |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 10.2011, 3, p. 274-293
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| Subject: | Dienstleistungsqualität | Service quality | Privatkundengeschäft | Personal banking | Konsumentenverhalten | Consumer behaviour | Private Banking | Private banking | Öffentliche Bank | Public bank | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009376036