Measurement of service quality of upstream and downstream supply chain
Juhi Kamakoty, Nagendra Sohani
| Year of publication: |
2016
|
|---|---|
| Authors: | Kamakoty, Juhi ; Sohani, Nagendra |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 25.2016, 1, p. 99-119
|
| Subject: | upstream | downstream | service quality | supply chain | supplier service quality | distributors service quality | upstream supply chain | downstream supply chain | Lieferkette | Supply chain | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011593478