Measures and measurement of high-performance work systems in health care settings : propositions for improvement
Year of publication: |
2011
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Authors: | Etchegaray, Jason M. ; St. John, Cynthia ; Thomas, Eric J. |
Published in: |
Health care management review : the journal for health care management research. - Hagerstown, MD : Lippincott/Wolters Kluwer Health, Inc., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 36.2011, 1, p. 38-46
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Subject: | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Performance-Management | Performance management | Performance-Messung | Performance measurement | USA | United States |
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