• I. INTRODUCTION
  • II. WHY SHOULD MANAGEMENT PRACTICES VARY?
  • II.A The degree of product market competition
  • II.B Family ownership and family management
  • III. MEASURING MANAGEMENT PRACTICES
  • III.A Scoring Management Practices
  • III.B Collecting Accurate Responses
  • III.C Obtaining Interviews with Managers
  • III.D Sampling Frame and Additional Data
  • III.E Evaluating and Controlling for Measurement Error
  • IV. MANAGEMENT PRACTICES AND FIRM PERFORMANCE
  • IV.A Econometric Modeling
  • IV.B Econometric Results
  • IV.C Contingent management
  • IV.D Firm performance-related measurement bias
  • V. ACCOUNTING FOR THE DISTRIBUTION OF MANAGEMENTPRACTICES
  • V.A The distribution of management practices
  • V.B Management practices and product market competition
  • V.C Management practices and family firms
  • V.D Management Scores and Management Ability
  • V.E Instrumenting management
  • VI. EXPLAINING MANAGEMENT PRACTICES ACROSS FIRMSAND COUNTRIES: QUANTIFICATION
  • VI.A Explaining the Tail of Badly Managed Firms
  • VI.B Explaining the Cross-Country Variation in Management Scores
  • VII. CONCLUSIONS
  • BIBLIOGRAPHY