Measuring and improving business process reliability
| Year of publication: |
2002
|
|---|---|
| Authors: | Mendibil, Kepa ; Turner, Trevor J. ; Bititci, Umit S. |
| Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476X. - Vol. 4.2002, 1, p. 76-94
|