Measuring and managing customer value
| Year of publication: |
2002
|
|---|---|
| Authors: | Evans, George |
| Published in: |
Work study : work analysis, incentives, O & M, process control, method engineering. - London : Sawall Publ., ISSN 0043-8022, ZDB-ID 1841324. - Vol. 51.2002, 3, p. 134-139
|