Measuring consumer perceptions of online shopping convenience
Ling( Alice) Jiang; Zhilin Yang; Minjoon Jun
| Year of publication: |
2013
|
|---|---|
| Authors: | Jiang, Ling ; Yang, Zhilin ; Jun, Minjoon |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 24.2013, 2, p. 191-214
|
| Subject: | Online-Handel | Online retailing | Lebensmitteleinzelhandel | Food retailing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement | Hongkong | Hong Kong |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009742798