Measuring customer satisfaction
| Year of publication: |
1994
|
|---|---|
| Authors: | Gerson, Richard F. |
| Publisher: |
London : Kogan Page |
| Subject: | Verbraucherzufriedenheit | Messung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Koot, Christian, (1999)
-
How to measure customer satisfaction
Hill, Nigel, (1999)
-
Wie zufrieden sind ihre Kunden? : Ermitteln und Bewerten der Kundenzufriedenheit
(2008)
- More ...
-
Writing and implementing a marketing plan : a guide for small business owners
Gerson, Richard F., (1991)
-
Marketing health fitness services
Gerson, Richard F., (1989)
-
a new paradigm for optimizing your workforce
Gerson, Richard F., (2006)
- More ...