Measuring Enterprise Performance to Achieve Managerial Goals

The author proposed a system of measuring enterprise performance includes three metrics of performance: key result indicators, productivity indicators and key performance indicators. This system covers all levels of management and permeates the entire enterprise from workplaces and departments up to senior management and owners, giving to external environment only general information about the performance, which is usually included in the annual and quarterly reports of the enterprise. The guidance on application of the modern methods of performance estimation under different management situations is formulated.