"Measuring Information Systems Service Quality: Concerns for a Complete Canvas"
| Year of publication: |
1997
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|---|---|
| Authors: | Pitt, Leyland F. ; Watson, Richard T. ; Kavan, C.Bruce |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 21.1997, 2, p. 209-222
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