MEASURING SERVICE QUALITY IN THE BUSINESS-TO-BUSINESS CONTEXT
| Year of publication: |
1993
|
|---|---|
| Authors: | Kong, Raymond ; Mayo, Michael C. |
| Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 0885-8624, ZDB-ID 6495503. - Vol. 8.1993, 2, p. 5-15
|