Measuring the impact of online reviews on consumer purchase decisions : a scale development study
Year of publication: |
2022
|
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Authors: | Fernandes, Semila Fenelly ; Panda, Rajesh ; Venkatesh, V. G. ; Swar, Biranchi Narayan ; Shi, Yangyan |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 68.2022, p. 1-11
|
Subject: | Consumer psychology | Purchase decision. online reviews | Retailing | Scale development | Word-of-mouth. | Kaufentscheidung | Purchase decision | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Messung | Measurement | Social Web | Social web |
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