Measuring the impact of values at BDO Stoy Hayward: Creating an award‐winning business with strong values‐based management
In 2001, BDO Stoy Hayward decided to develop a strong values‐based culture, which has generated major enhancements in staff opinions, during a period of restructure and business growth. Nick Tatchell, senior project director at ISR, works with the company to test the attitudes of its people. Here, he discusses how BOD Stoy Hayward embedded its values and how this has improved employee retention and satisfaction.