Measuring the service quality of services : Tradonic Servqual model
Abhishek Vashishth, Ayon Chakraborty
| Year of publication: |
[2018]
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|---|---|
| Authors: | Vashishth, Abhishek ; Chakraborty, Ayon |
| Published in: |
E-manufacturing and E-service strategies in contemporary organizations. - Hershey, PA, USA : Business Science Reference, ISBN 978-1-5225-3628-4. - 2018, p. 219-241
|
| Subject: | Dienstleistungsqualität | Service quality | Messung | Measurement | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011862553